Need help?
If a scorecard will not import, a result does not look right, or you have a suggestion for SkinTally, send us an email.
support@skintally.appFor the fastest response
Please include your iPhone or iPad model, iOS version, and a short description of what happened. If the issue involves an imported scorecard, you may attach the CSV file only if you are comfortable sharing the information it contains.
If a scorecard will not import
Try exporting the scorecard again before editing it by hand. If it still will not import, check that:
- The file is a CSV saved with UTF-8 text encoding.
- The header includes PlayerName, CourseName, LayoutName, StartDate, Total, and one or more hole columns beginning with Hole1.
- One scorecard row uses Par as the player name.
- Every total and hole score is a whole number.
- Every row contains the same number of columns as the header.
Download a known-good sample CSV to test the importer or compare its structure with your file.
Your privacy
SkinTally does not automatically send your scorecards or saved rounds to us. Read the full Privacy Policy for more information.